1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the websites, applications, platforms, products, services, content, and tools provided by Career Enterprise LLC, doing business as WeAreCareer (“WeAreCareer,” “Company,” “we,” “us,” or “our”).
These Terms apply to your use of:
wearecareer.com
app.wearecareer.com
The WeAreCareer App on iOS and Android
The WeAreCareer client portal
Live chat, dashboards, resources, career course, and app features
Typeform forms, applications, onboarding forms, and service questionnaires
Checkout pages, payment links, invoices, order forms, proposals, and service pages
Career coaching, profile optimization, reverse recruiting, resume services, career branding, outplacement, and related services
By accessing our website, creating an account, using the WeAreCareer App, submitting a form, purchasing a service, signing an agreement, paying an invoice, using our services, or otherwise interacting with WeAreCareer, you agree to these Terms.
If you do not agree to these Terms, do not use our website, app, platform, or services.
2. Company Information
Company Name: Career Enterprise LLC
Brand Name: WeAreCareer
Mailing Address: 418 Broadway STE 4000, Albany, NY
12207
Contact Email: consultation@wearecareer.com
3. Privacy Policy
Your use of our website, app, forms, and services is also governed by our Privacy Policy.
The Privacy Policy explains how we collect, use, disclose, store, and protect personal information, including information submitted through our website, WeAreCareer App, Typeform forms, service questionnaires, live chat, app features, payments, and client services.
By using our website, app, platform, or services, you acknowledge and agree to our Privacy Policy.
4. Who These Terms Apply To
These Terms apply to all users who interact with WeAreCareer, including:
Website visitors
Leads, applicants, and prospects
Clients and customers
Resume Services customers
Career Branding clients
Career Accelerator clients
Career Exec+ clients
Career Bootcamp clients
B2B employer clients
Outplacement participants
Team members, contractors, admins, sales users, and internal platform users
Any other person or entity using our website, app, platform, or services
If you use our services on behalf of a company, organization, or other legal entity, you confirm that you have authority to bind that entity to these Terms.
5. Age Requirement
Our website, app, platform, and services are intended for users who are 18 years or older.
You must be at least 18 years old to purchase services, create an account, use the WeAreCareer App, or participate in our paid services.
Our services are designed for professionals, job seekers, career clients, employer contacts, and business users. They are not intended for children.
6. What WeAreCareer Does
WeAreCareer is a tech-enabled career consulting agency that provides career coaching, profile optimization, reverse recruiting, job application support, resume services, career branding, outplacement, educational resources, and related career services.
We represent candidates and clients, not employers.
WeAreCareer is not an employer, staffing agency, recruitment agency acting on behalf of employers, legal representative, immigration advisor, financial advisor, tax advisor, therapist, medical provider, or licensed employment agency.
We cannot force employers, recruiters, hiring managers, job boards, or applicant tracking systems to respond, interview, hire, negotiate, extend offers, or provide any particular compensation.
7. Services Covered
These Terms may apply to services including, but not limited to:
Career Accelerator
Career Exec+
Career Bootcamp
Career Branding
Resume Services
Cover Letter Services
LinkedIn Profile Optimization
1:1 Interview Coaching
Apply For Me or standalone job application support, where offered
B2B Outplacement Bronze, Silver, and Gold
Career Course and resources
WeAreCareer App and client portal access
Sales, onboarding, coaching, support, and related services
Exact deliverables, timelines, pricing, guarantees, refund terms, post-offer fees, and service scope may vary depending on the service purchased.
For programs such as Career Accelerator, Career Exec+, Career Bootcamp, Career Branding, and B2B Outplacement, exact terms are generally described in the applicable signed agreement, proposal, invoice, service agreement, statement of work, or program-specific contract.
For Resume Services, exact terms may be described on the checkout page, product page, invoice, order details, and these Terms.
8. Separate Agreements, Checkout Terms, and Orders
Some WeAreCareer services are governed by separate written agreements, signed contracts, proposals, invoices, order forms, statements of work, or checkout terms.
For Resume Services, the checkout page, product page, order details, invoice, and these Terms help define the service purchased.
For Career Accelerator, Career Exec+, Career Bootcamp, Career Branding, B2B Outplacement, or other higher-touch services, the signed agreement or program-specific contract will describe the key commercial terms, deliverables, guarantees, refund provisions, post-offer fee rules, and program-specific obligations.
Invoices, proposals, order forms, checkout pages, signed agreements, and program-specific documents may form part of the overall agreement between you and WeAreCareer.
9. Acceptance of Terms
You accept these Terms when you do any of the following:
Visit or use our website
Create or use an app account
Access the WeAreCareer App
Submit a form, application, or service questionnaire
Purchase a service
Pay a checkout link, invoice, or payment link
Sign a WeAreCareer agreement
Use any WeAreCareer service, content, resource, or communication channel
For Resume Services, you are bound by these Terms once you make a purchase or use the service.
For programs governed by signed agreements, you are bound by the applicable agreement once you sign it, and by these Terms when you use the website, app, platform, or related services.
Using the WeAreCareer App after receiving access also constitutes acceptance of these Terms.
10. Qualification, Enrollment, and Program Fit
Submitting an application, booking a call, speaking with a Program Consultant, completing a form, or making an inquiry does not guarantee acceptance into a WeAreCareer program.
We may approve, reject, disqualify, or recommend a different service based on our internal evaluation of factors such as:
Profile fit
Career background
Role niche
Years of experience
Market demand
Role availability
Salary expectations
Location flexibility
Work authorization
Client goals
Program suitability
Internal capacity
Expectations and alignment
Qualification decisions are based on WeAreCareer’s internal judgment and are not required to be disclosed in detail.
We may refuse service, recommend a lower or different service, or cancel enrollment if we determine that a person is not a good fit for a particular program.
If a client provides false, incomplete, inaccurate, or misleading information during qualification, onboarding, sales, or service delivery, WeAreCareer may cancel, pause, modify, or refuse services without refund, or may provide a partial resolution only where appropriate.
We may reassess strategy after onboarding if market conditions, role supply, salary goals, profile fit, location requirements, or other information differs from what was expected.
11. Pricing and Payment
Prices for WeAreCareer services may be shown on the relevant website page, checkout page, invoice, payment link, proposal, service agreement, or signed contract.
Prices may change at any time before purchase, enrollment, or signed agreement.
Discounts, promotions, scholarships, special offers, or custom payment arrangements are discretionary and may not be available to all users.
Program fees, service fees, taxes, processor fees, financing fees, third-party fees, and other applicable costs are the client’s responsibility unless otherwise stated.
We may accept payment through Stripe, Klarna, Afterpay, bank transfer, invoice, manual payment, or other payment methods.
Third-party financing options such as Klarna, Afterpay, or similar providers are subject to those providers’ own terms, approval process, fees, repayment rules, late fees, and policies. WeAreCareer is not responsible for any financing approval, denial, interest, fees, late fees, repayment schedule, or financing decision made by a third-party provider.
12. Program Fees and Service Capacity
Unless otherwise stated in the applicable agreement, invoice, checkout page, or written terms, program fees and service fees may cover items such as:
Onboarding
Account setup
Team allocation
Internal capacity reservation
Service planning
Coaching
Profile review
Resume, cover letter, or LinkedIn work
Job search strategy
Application support
Resources
Career course access
App access
Client communication
Service delivery and operational support
For high-touch programs, payment may reserve capacity, team time, and internal resources.
Failure to pay amounts owed may result in service pause, delayed deliverables, restricted app access, collections activity, or other remedies available to WeAreCareer.
13. Failed Payments and Unpaid Balances
If a payment fails, is reversed, is disputed, or remains unpaid, WeAreCareer may, where authorized and permitted by law:
Retry the payment
Charge a saved payment method
Pause services
Delay deliverables
Restrict app access
Suspend access to communication channels
Withhold additional work until payment is resolved
Pursue unpaid balances
Recover chargeback fees, collection costs, legal fees, or related recovery costs where permitted
Unpaid balances remain owed even if services are paused, restricted, delayed, or suspended.
14. Post-Offer Fees
Some WeAreCareer programs may include post-offer fees, success fees, placement-related fees, or similar compensation structures.
Any applicable post-offer fee rules, percentages, timing, exclusions, and payment mechanics are generally described in the applicable signed agreement or program-specific contract.
Where applicable, clients may be required to provide accurate information about:
Interviews
Job offers
Accepted offers
Offer letters
Compensation
First-year base salary
Start date
Employer name
Role title
Any other details needed to calculate or administer post-offer fees
For programs where post-offer fees apply, clients must promptly notify WeAreCareer of relevant interviews, offers, accepted offers, rejected offers, start dates, and compensation details.
If a client fails to report a qualifying offer or does not provide required compensation information, WeAreCareer may invoice based on the best available information, subject to the applicable agreement.
For Exec+ and Bootcamp, post-offer fee applicability is governed by the applicable signed agreement. In general, self-applied roles, referrals, or offers from the client’s fully independent channels may be treated differently from roles that WeAreCareer applied to, sourced, supported, or materially contributed to, depending on the applicable agreement.
If a client receives an offer from a company where WeAreCareer applied, supported, sourced, or contributed to the opportunity, the applicable signed agreement will determine whether a post-offer fee applies, including if the final offer is for a different role at the same company.
Attempting to avoid, conceal, misrepresent, or evade post-offer fees is a violation of these Terms and may result in suspension, legal action, collection activity, or enforcement of the applicable agreement.
15. Refunds, Cancellations, and Credits
Refund terms vary by service and may be governed by the applicable signed agreement, contract, checkout page, invoice, proposal, or program-specific policy.
15.1 Resume Services
Resume Services are generally non-refundable after purchase, payment, or once work has started.
Resume Services may include revision support within the scope of the original order. Revisions do not include unlimited changes outside the original scope, complete career direction changes, new target roles not originally purchased, new documents not included in the order, or excessive, unreasonable, or abusive revision requests.
15.2 Career Branding
Career Branding refund, cancellation, guarantee, and service terms may be governed by the applicable Career Branding agreement.
Unless otherwise stated in the applicable agreement, Career Branding fees are generally non-refundable once purchased, paid, or started.
If a Career Branding guarantee applies, the remedy may be a free rewrite only, not a refund, unless the applicable agreement states otherwise.
15.3 Career Accelerator, Exec+, Bootcamp, and Outplacement
Career Accelerator, Career Exec+, Career Bootcamp, and Outplacement refund, cancellation, guarantee, service, and post-offer fee terms are generally governed by their applicable signed agreements, contracts, proposals, invoices, statements of work, or program-specific documents.
The public Terms do not replace the program-specific terms.
Early program cancellation, partial refunds, credits, or service resolutions may be addressed in the applicable agreement. WeAreCareer may consider factors such as work already completed, deliverables started, capacity reserved, team costs incurred, onboarding completed, and the stage of the program.
15.4 Dissatisfaction Alone
Dissatisfaction alone does not automatically qualify a client for a refund if WeAreCareer has delivered services within the applicable scope.
Change of mind, finding a job, no longer needing the service, being too busy, personal circumstances, or choosing not to continue participating do not automatically create a refund right.
15.5 Discretionary Resolutions
WeAreCareer may, at its discretion, offer partial refunds, partial credits, extensions, additional support, replacement team members, or other resolutions in appropriate cases.
Offering a discretionary resolution in one case does not create an obligation to offer the same or similar resolution in another case.
16. Resume and Career Branding Rewrite Guarantee
Certain Resume Services or Career Branding purchases may include a free rewrite guarantee.
If such a guarantee applies, the client may be eligible for a free rewrite if they do not receive improved interview results after the applicable waiting period and can show reasonable proof of relevant job applications and job search activity.
The free rewrite is the sole remedy under this guarantee and does not entitle the client to a refund.
The rewrite must remain within the original target role, original service scope, and original purchase category unless WeAreCareer agrees otherwise.
17. Program Guarantees and Results
Some programs may include specific guarantees only when expressly stated in a signed agreement or program-specific contract.
The Career Accelerator may include an interview-based guarantee only where expressly stated in the signed Accelerator agreement. Any refund, extended support, additional applications, or guarantee eligibility depends on the terms and conditions of that agreement.
Guarantee eligibility may require client cooperation, timely communication, accurate information, completion of required forms, participation in coaching, attendance at interviews, reasonable engagement, preparation for interviews, and following the agreed process.
Clients may lose guarantee eligibility if they materially fail to participate, provide inaccurate information, reject reasonable opportunities, delay required cooperation, miss interviews without prior notice, materially change goals, accept a job, pause indefinitely, start a business, stay internal, voluntarily stop participating, or otherwise prevent WeAreCareer from delivering the service.
WeAreCareer does not guarantee:
Job offers
Salary increases
Employment
Promotions
Visa approval
Work authorization approval
Recruiter responses
Employer responses
Interview performance
Offer compensation
Specific timelines
Specific number of interviews unless expressly stated in a signed agreement
Any result not expressly guaranteed in writing
Outcomes depend on factors outside WeAreCareer’s control, including profile strength, market conditions, employer decisions, role supply, competition, salary expectations, location flexibility, client responsiveness, interview performance, hiring freezes, ATS systems, recruiter behavior, and macroeconomic conditions.
Testimonials, reviews, case studies, examples, and client stories are illustrative only and do not promise future results.
18. Client Responsibilities
Clients are responsible for:
Providing accurate, truthful, complete, and current information
Completing onboarding forms, Typeforms, questionnaires, and required materials
Providing resumes, LinkedIn information, work history, salary goals, job preferences, and other requested information
Being truthful in all resumes, applications, interviews, forms, and communications
Not asking WeAreCareer to submit false, misleading, exaggerated, or unethical information
Attending scheduled coaching calls and interviews
Preparing for interviews
Communicating interview outcomes and job offer updates
Notifying WeAreCareer of relevant offers, compensation, and start dates where applicable
Ensuring they are legally authorized to apply for and work in roles they approve
Keeping account credentials secure
Not sharing app login access
Communicating respectfully with team members
Not abusing live chat, email, SMS, Slack, or other support channels
Using WeAreCareer resources, course content, and materials only as permitted
Following the applicable signed agreement, checkout terms, and program process
Clients are responsible for their own interview performance, employer communications, employment decisions, job acceptance decisions, and final career decisions.
WeAreCareer may refuse to submit materials, applications, statements, or claims that appear false, misleading, exaggerated, unlawful, unethical, or inconsistent with platform rules.
19. Job Applications and Employer Platforms
For services involving job sourcing, job applications, or reverse recruiting, WeAreCareer may help identify roles, prepare materials, submit applications, track opportunities, and support communication.
Submitted applications may be final and may not always be editable, reversible, or withdrawable after submission.
WeAreCareer may skip roles that require:
Social Security numbers
Payment to apply
Suspicious or unsafe information
Unreasonable sensitive information
Misleading representations
Scam-like requirements
Expired or duplicate postings
Low-quality or irrelevant listings
Any requirement WeAreCareer considers inappropriate, unsafe, or unreasonable
Employers, job boards, recruiters, hiring managers, applicant tracking systems, and third-party platforms control their own processes.
WeAreCareer is not responsible for:
Employer decisions
Recruiter behavior
ATS behavior
Job board errors
Job post changes
Expired roles
Hiring freezes
Application portal outages
Delayed responses
Rejections
Compensation decisions
Interview decisions
Offer decisions
Job post availability can change quickly, and expired or changed roles are outside WeAreCareer’s control.
20. Email Accounts, Outreach, and Deliverability
Some programs may include email outreach, recruiter outreach, hiring manager outreach, or related visibility support.
For Career Accelerator clients, WeAreCareer may create or manage dedicated domain or email account setups as part of the service process.
For Exec+ and Bootcamp clients, clients typically create their own dedicated Gmail account for application support, unless otherwise agreed.
Clients may need to provide OTP, security access, or account verification support when required for setup or access.
Email outreach may be included only in certain programs and only where described in the applicable agreement or service scope.
Outreach contacts may include recruiters, hiring managers, talent teams, or relevant company contacts.
WeAreCareer may control and adjust outreach strategy, outreach systems, templates, timing, volume, sequencing, and workflows based on service strategy, deliverability considerations, and operational judgment.
Clients may not change, interfere with, disrupt, or override outreach systems, settings, accounts, domains, templates, or campaigns without WeAreCareer’s approval.
Outreach is not guaranteed to produce replies, interviews, referrals, offers, or any specific result unless expressly stated in a signed agreement.
21. LinkedIn and Manual Profile Work
Some services may include LinkedIn profile optimization, either through a guide-based process or manual profile support.
Manual LinkedIn profile optimization may require client authorization, login access, verification, or cooperation.
LinkedIn and other third-party platforms may impose security checks, locks, restrictions, account reviews, verification requests, or other limitations outside WeAreCareer’s control.
WeAreCareer is not responsible for LinkedIn or third-party platform restrictions, locks, verification requirements, delays, or policy changes unless caused by WeAreCareer’s gross negligence or intentional misconduct.
Where available, clients may choose guide-only LinkedIn optimization instead of manual login support.
22. WeAreCareer App Access
The WeAreCareer App is used for service delivery, communication, onboarding, live chat, dashboards, resources, career course access, client information, file sharing, and operational support.
App access is provided as part of service delivery and support. The app is a delivery and communication tool, not necessarily the standalone product being purchased.
WeAreCareer may update, modify, replace, suspend, migrate, or discontinue app features, menus, dashboards, resources, workflows, or functionality at any time.
App access may be restricted or suspended due to:
Non-payment
Security concerns
Abuse
Inactivity
Terms violations
Program completion
Misuse of resources
Technical issues
Platform migration
Internal operational changes
Push notifications, email notifications, message alerts, and app notifications may not always be delivered instantly, accurately, or perfectly.
Users are responsible for keeping login credentials secure and for all activity under their account.
23. Course, Resources, Lifetime Access, and Support Access
All programs may include access to the career course and resources, depending on the service purchased.
Where lifetime access is offered, “lifetime access” means access for as long as WeAreCareer continues to operate, maintain, or provide the relevant course or resource platform, subject to these Terms, account compliance, technical availability, and platform changes.
WeAreCareer may migrate course content, resources, files, or materials to another platform without breaching these Terms.
Career course access and resource access are separate from live chat or support access.
Live chat and support access may vary by program. Certain programs may provide live chat or support until placement, while others may provide support only during active service delivery or for a fixed period, depending on the purchased service or applicable agreement.
After service delivery is complete, WeAreCareer may reduce app access to course and resource access only, including removing or disabling live chat functionality.
WeAreCareer may disable inactive accounts after one year or more of inactivity, or earlier where required for security, legal, operational, or platform reasons.
24. Intellectual Property
All WeAreCareer content, materials, tools, frameworks, resources, templates, worksheets, guides, course videos, scripts, documents, software, app content, dashboards, designs, branding, processes, systems, and training materials are owned by WeAreCareer or its licensors.
Clients and users receive a limited, personal, non-exclusive, non-transferable, revocable license to access and use WeAreCareer materials only for their own career development, job search, internal use, or service participation.
Users may not:
Copy, resell, license, distribute, publish, upload, or share WeAreCareer materials
Give access to friends, coworkers, online communities, competitors, or unauthorized third parties
Use WeAreCareer materials to create competing products or services
Use WeAreCareer systems, course content, templates, resources, or processes for competitor research
Train AI systems or create derivative tools using non-public WeAreCareer materials
Remove copyright, trademark, proprietary, or attribution notices
Reverse engineer, scrape, or reproduce app features, workflows, or systems
Publicly available website content may be shared only in a lawful and reasonable manner that does not misrepresent ownership, copy our business, violate intellectual property rights, or misuse our brand.
WeAreCareer may revoke access to resources, course content, app features, or services if materials are misused.
25. User Content and Client Materials
Users may submit resumes, cover letters, LinkedIn information, work history, forms, uploads, voice messages, chat messages, documents, screenshots, testimonials, feedback, job preferences, and other materials.
You grant WeAreCareer a limited license to use the content you submit only as reasonably needed to:
Provide services
Operate the website, app, and platform
Communicate with you
Deliver coaching and support
Manage client operations
Improve internal processes
Provide quality assurance
Maintain records
Comply with legal obligations
Enforce agreements
Protect rights and security
WeAreCareer will not use identifiable client content in public testimonials, case studies, marketing, or public examples without consent.
Users are responsible for ensuring that the content they submit is accurate and that they have the right to provide it.
26. Testimonials, Case Studies, and Anonymized Examples
WeAreCareer may collect or publish reviews, testimonials, case studies, screenshots of wins, salary outcomes, interview results, or other success-related materials.
Identifiable testimonials, case studies, salary outcomes, LinkedIn profiles, full names, screenshots, or public success stories require client consent.
WeAreCareer may use first name and last initial where the client consents.
WeAreCareer may use anonymized examples for internal training, quality assurance, education, marketing, or general illustration, provided the client is not reasonably identifiable.
Resume or LinkedIn examples used publicly are anonymized unless the client gives express permission.
27. AI-Assisted and Software Tools
WeAreCareer may use software tools and AI-assisted tools for limited internal operational support, quality assurance, research, workflow assistance, summarization, drafting support, and service administration.
Core client-facing resume, cover letter, and LinkedIn profile work is reviewed and delivered by human team members.
We may use third-party tools to support service delivery, internal operations, app functionality, customer communication, payment processing, analytics, and workflow management.
28. Third-Party Tools and Platforms
WeAreCareer may use third-party tools and platforms to operate the website, app, payments, forms, analytics, communication, service delivery, job applications, outreach, support, and client operations.
These may include tools such as Supabase, Lovable, Shopify, Stripe, Typeform, Resend, OneSignal, Google Workspace, Slack, SmartLead, Calendly, Zoom, Google Meet, Close, ClickUp, Judge.me, Trustpilot, app stores, job boards, ATS systems, LinkedIn, Gmail, and other tools.
Third-party websites, tools, job boards, app stores, payment processors, communication platforms, applicant tracking systems, and other providers have their own terms, privacy policies, security rules, and operational practices.
WeAreCareer is not responsible for third-party outages, bugs, policy changes, platform restrictions, account locks, verification requirements, payment processor issues, app store rules, ATS errors, job board errors, or interruptions caused by third-party services.
29. Communication Channels
WeAreCareer may communicate with users and clients through approved channels such as:
WeAreCareer App live chat
Email
SMS
Slack
Google Meet
Zoom
Phone
Typeform
Google Docs
Google Drive
Payment platforms
Other approved communication tools
Clients are responsible for monitoring official communication channels and responding in a timely manner.
Delays in client responses may delay service delivery, timelines, results, or the ability to perform services.
30. Prohibited Conduct
Users may not:
Share app accounts or login credentials
Harass, threaten, abuse, discriminate against, or disrespect WeAreCareer team members
Misuse live chat, support channels, or communication tools
Submit false, misleading, fraudulent, or unethical job application information
Attempt to avoid program fees, payment obligations, or post-offer fees
File bad-faith chargebacks or payment disputes
Copy, resell, distribute, or misuse WeAreCareer materials
Use the app, services, or materials for competitor research
Use WeAreCareer materials to create a competing service
Scrape, hack, reverse engineer, or interfere with the website or app
Upload malware, harmful files, or unlawful content
Violate third-party rights
Violate laws, regulations, or platform rules
Use the services for fraudulent, abusive, unlawful, or unethical purposes
Violation of these Terms may result in suspension, termination, restricted access, removal from the app, refusal of service, loss of access to resources, and no refund.
31. Service Changes, Substitutions, and Availability
WeAreCareer may update, modify, improve, replace, pause, or discontinue parts of its services, app features, tools, workflows, resources, dashboards, or delivery methods.
WeAreCareer may substitute team members, coaches, advisors, CSMs, agents, contractors, tools, workflows, or service methods as needed.
Clients may request a different team member if there is a serious issue, but WeAreCareer has final discretion over team assignments.
Changing a team member does not automatically create a refund right.
WeAreCareer may pause or adjust services due to market conditions, technical issues, third-party outages, client delays, non-payment, security concerns, force majeure, or internal operational needs.
32. Pausing Services and Inactivity
Services may be paused in certain circumstances, including personal client circumstances, delayed responses, missing information, non-payment, technical issues, or other practical reasons.
For Career Accelerator, Exec+, Bootcamp, Career Branding, Outplacement, and similar programs, pause rights and processes may be governed by the applicable agreement.
If a client becomes unresponsive, WeAreCareer may mark the service as paused until the client resumes engagement.
Paused services do not automatically create a refund right.
33. No Legal, Immigration, Financial, Medical, or Employment Law Advice
WeAreCareer provides career coaching, educational guidance, job search support, profile optimization, reverse recruiting support, and related career services.
We do not provide legal, immigration, tax, financial, medical, mental health, or employment law advice.
Any career guidance, salary guidance, negotiation support, job search strategy, or educational content is general and advisory in nature.
You should consult qualified professionals for legal, immigration, tax, financial, employment law, medical, mental health, or similar professional matters.
34. Disclaimers
The website, app, platform, resources, and services are provided to the maximum extent permitted by law on an “as is” and “as available” basis.
WeAreCareer does not guarantee that:
The website or app will always be available
The app will be error-free
Notifications will always be delivered
Third-party tools will work without interruption
Employers will respond
Job boards will remain available
Job applications will remain editable
ATS systems will process applications correctly
Any specific career result will occur
Any specific employer, salary, offer, or timeline will be achieved
WeAreCareer disclaims all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.
35. Limitation of Liability
To the maximum extent permitted by law, WeAreCareer and its owners, managers, directors, employees, contractors, agents, affiliates, and service providers will not be liable for:
Lost income
Lost jobs
Lost opportunities
Lost profits
Lost data
Emotional distress
Reputational harm
Employer decisions
Recruiter decisions
Job board or ATS behavior
Third-party outages
Indirect, incidental, special, consequential, exemplary, or punitive damages
To the maximum extent permitted by law, WeAreCareer’s total liability for any claim will not exceed the amount paid by the client for the specific service giving rise to the claim.
Post-offer fees, financing fees, payment processor fees, taxes, third-party costs, chargeback fees, legal fees, and collection costs are excluded from any liability calculation unless required by law.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
36. Indemnification
You agree to defend, indemnify, and hold harmless WeAreCareer, its owners, managers, directors, employees, contractors, agents, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:
Your misuse of the website, app, platform, services, or materials
Your violation of these Terms
Your violation of any signed agreement
Your false, inaccurate, misleading, unlawful, or unethical information
Your violation of third-party rights
Your unlawful conduct
Your attempt to avoid fees or post-offer fees
Your bad-faith chargebacks or payment disputes
Your misuse of third-party platforms or employer systems
37. Chargebacks and Payment Disputes
Clients agree to contact WeAreCareer first and attempt a good-faith resolution before initiating any chargeback, payment dispute, or payment reversal.
Clients must allow WeAreCareer a reasonable good-faith resolution window, generally 14 to 21 days, to review and respond to payment disputes or refund concerns.
Bad-faith, unauthorized, or improper chargebacks may result in:
Immediate service suspension
App access restriction
Pause of deliverables
Collection activity
Recovery of chargeback fees
Recovery of legal fees and collection costs where permitted
Enforcement of unpaid balances and applicable agreements
Filing a chargeback does not cancel unpaid obligations, post-offer fee obligations, signed agreements, or other payment obligations.
38. Suspension and Termination
WeAreCareer may suspend, restrict, or terminate access to the website, app, services, resources, course content, live chat, or communication channels if a user:
Violates these Terms
Violates a signed agreement
Fails to pay amounts owed
Harasses or abuses team members
Misuses resources or app features
Shares account access
Attempts to avoid fees
Files bad-faith chargebacks
Submits false or misleading information
Creates security, legal, or operational risk
Uses the platform for competitor research or copying
Termination or suspension does not remove unpaid payment obligations, post-offer fee obligations, confidentiality obligations, intellectual property restrictions, dispute obligations, or provisions intended to survive termination.
39. B2B Outplacement
B2B outplacement services may be governed by a separate employer agreement, proposal, invoice, master services agreement, statement of work, or similar written arrangement.
Employer clients are responsible for ensuring they have the authority to provide participant information to WeAreCareer.
Outplacement participants may also be subject to these Terms when using the WeAreCareer App, course, resources, live chat, forms, or services.
WeAreCareer does not guarantee that every outplacement participant will obtain a job, interview, salary increase, or specific employment outcome.
40. App Store Terms
If you access the WeAreCareer App through the Apple App Store or Google Play Store, additional app store terms may apply.
Apple, Google, and other app store providers are not responsible for WeAreCareer services, career outcomes, payments, support, content, or service delivery.
Mobile app availability may depend on your device, operating system, app store availability, app updates, third-party infrastructure, and technical requirements.
You agree to comply with applicable Apple App Store, Google Play, and device platform rules.
41. Force Majeure
WeAreCareer will not be liable for delays, interruptions, or failures caused by events beyond its reasonable control, including:
Natural disasters
War
Terrorism
Civil unrest
Labor disputes
Government actions
Internet outages
Cyberattacks
Power failures
Payment processor issues
Third-party platform outages
App store disruptions
Job board outages
ATS outages
Pandemics
Market disruptions
Technical failures outside our reasonable control
42. Governing Law and Disputes
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Before initiating formal legal action, both parties agree to attempt to resolve disputes through good-faith negotiation.
If a dispute cannot be resolved informally, the dispute will be handled in the courts of New York, unless applicable law requires otherwise.
To the maximum extent permitted by law, you and WeAreCareer waive any right to participate in a class action, class arbitration, collective action, or representative action.
To the maximum extent permitted by law, you and WeAreCareer waive any right to a jury trial.
43. Changes to These Terms
WeAreCareer may update these Terms from time to time to reflect changes in our services, app features, business operations, legal requirements, or policies.
When we update these Terms, we will revise the “Last Updated” date at the top.
If changes are material, we may provide notice through the website, app, email, or other reasonable means.
Your continued use of the website, app, platform, or services after updated Terms become effective means you accept the updated Terms.
44. Miscellaneous
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect.
WeAreCareer’s failure to enforce any provision of these Terms does not waive its right to enforce that provision later.
You may not assign or transfer your rights or obligations under these Terms without WeAreCareer’s prior written consent.
WeAreCareer may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, financing, sale of assets, or business transfer.
These Terms, together with any applicable Privacy Policy, checkout terms, invoice, proposal, order form, signed agreement, program-specific contract, or statement of work, form the applicable agreement between you and WeAreCareer regarding your use of the relevant website, app, platform, and services.
45. Contact Us
If you have questions about these Terms, contact us at:
Career Enterprise LLC
Email: consultation@wearecareer.com