1. Introduction
Career Enterprise LLC, doing business as WeAreCareer (“WeAreCareer,” “Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use or interact with:
Our website: wearecareer.com
Our web app: app.wearecareer.com
The WeAreCareer App on iOS and Android
Our client portal, live chat, dashboards, resources, and career course
Our Typeform forms, application forms, onboarding forms, and service questionnaires
Our sales, support, coaching, reverse recruiting, outplacement, and career services
This Privacy Policy applies to website visitors, leads, applicants, prospects, paid clients, B2B outplacement participants, employer contacts, team members, contractors, sales users, admins, and any other users who interact with WeAreCareer.
By using our website, app, forms, services, or platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website, app, or services.
2. Company Information
Company Name: Career Enterprise LLC
Brand Name: WeAreCareer
Mailing Address: 418 Broadway STE 4000, Albany, NY
12207
Privacy Contact Email: consultation@wearecareer.com
You may contact us at the email above for privacy questions, data access requests, correction requests, deletion requests, or other privacy-related matters.
3. Personal Information We Collect
We collect different types of personal information depending on how you interact with us.
3.1 Information You Provide Directly
We may collect information you provide when you:
Visit our website
Submit a form or application
Book a sales or consultation call
Purchase a service
Create or access an account
Use the WeAreCareer App
Communicate with our team
Upload files or documents
Use live chat or voice messages
Participate in coaching, career services, reverse recruiting, resume services, or outplacement services
This may include:
Full name
Email address
Phone number
Mailing address, if provided
Account login information
Profile photo or avatar
Program type or service tier
Career level
User role or title inside the platform
Time zone
Notification preferences
Communication preferences
Payment status and transaction-related records
Signed agreements, contracts, and service records
3.2 Career and Service Information
Because WeAreCareer provides career coaching, resume services, reverse recruiting, job application support, and outplacement services, we may collect career-related information, including:
Resume or CV
Cover letter
LinkedIn profile URL and profile information
Work history
Education history
Skills, tools, certifications, and qualifications
Career goals
Salary expectations
Current salary or compensation information
Target roles and job preferences
Location preferences and relocation preferences
Work authorization or visa-related information, where relevant to service delivery
Employment status
Job search history
Interview history
Job offer details
Accepted offer salary
Job start date
Application tracking data
Manual application answers
Coaching notes and client service notes
Feedback, messages, and service-related communications
Some of this information may be highly personal or sensitive in nature because it relates to your career, compensation, employment status, or work authorization. We use this information only as needed to evaluate eligibility, provide services, support your career goals, manage client operations, fulfill contractual obligations, and operate our business.
3.3 Information Collected Through Typeform and Service Questionnaires
We use Typeform and similar forms to collect information from leads, applicants, clients, outplacement participants, and service users.
These forms may collect:
Contact information
Resume and career background
Coaching preferences
Role preferences
Salary expectations
Work authorization or visa information
Employment status
Job search goals
Location preferences
Manual job application information
Onboarding information
Other information needed to deliver our services
Information submitted through Typeform may be used for qualification, onboarding, coaching, service delivery, application support, internal review, and client operations.
4. Information Collected Through the WeAreCareer App
The WeAreCareer App is used to deliver client services, manage communication, provide resources, track progress, and support client operations.
Depending on your role and usage, the app may collect or process:
Account and profile information
Avatar/profile photo
Live chat messages
Voice messages
File uploads and downloads
Resume and document uploads
Message reactions
Message threads and replies
Saved or bookmarked messages
Read receipts and unread badges
@mentions
Link previews
Client progress and dashboard data
Career course progress
Resource views and downloads
Welcome video and onboarding checklist activity
Email digest preferences
Quiet hours and notification settings
Admin, team, and sales dashboard data
Login activity and audit logs
Device and technical data needed to operate the app
The app uses role-based access. Clients can access their own information and assigned communication channels. Team members can access only the clients assigned to them, based on their role. Admins and super admins may access broader data as required to manage the platform and service delivery.
5. Device Permissions and Mobile App Access
The WeAreCareer App may request access to certain device features only when needed for app functionality.
Camera
We may request camera access to allow you to take or upload a profile photo or avatar.
Photo Library and File Access
We may request access to your photo library or files so you can upload avatars, resumes, documents, screenshots, or attachments inside live chat or other app features.
Microphone
We may request microphone access so you can record and send voice messages inside live chat.
Location
We do not request GPS location access from your mobile device. We may collect location-related information only if you voluntarily provide it through forms, resumes, job preferences, service questionnaires, or coaching materials.
Contacts
We do not request access to your phone contacts.
Calendar
We do not request access to your device calendar.
6. Push Notifications and Email Notifications
We may send push notifications and email notifications related to your account, app activity, or services.
Push notifications may include:
New chat messages
Replies
Mentions
Onboarding reminders
Important client communication alerts
We use notification technologies and providers including OneSignal, Apple Push Notification service, Firebase Cloud Messaging, Supabase, Resend, and web push technologies where applicable. VAPID may be used for web app push notifications.
Push notifications are optional and can be enabled or disabled through your device settings or app notification preferences where available.
We may also send transactional emails, app email digests, service updates, account notifications, onboarding emails, and support-related messages. Marketing emails may include an unsubscribe option.
7. Information Collected Automatically
When you use our website, app, or services, we may automatically collect technical and usage information, including:
IP address
Browser type
Device type
Operating system
App version
Pages or screens viewed
Referring URLs
Session activity
Login activity
Clicks and interactions
Time spent on pages or app screens
Course progress
Resource activity
Error logs
Crash logs
Performance data
Audit logs
Approximate location inferred from IP address, where applicable
We use this information to operate, secure, analyze, improve, and troubleshoot our website, app, and services.
8. Cookies, Analytics, and Tracking Technologies
We use cookies, pixels, tags, scripts, and similar technologies to operate our website, improve user experience, measure performance, understand traffic, support advertising, and track conversions.
These technologies may be used for:
Website functionality
Login and session management
Analytics and performance measurement
Sales funnel tracking
Advertising attribution
Retargeting and remarketing
Conversion tracking
Security and fraud prevention
Bug and crash monitoring
We may use tools such as:
Google Analytics
Google Search Console
Google Ads conversion tracking
Meta Pixel
TikTok Pixel
Microsoft Clarity
Supabase logs and analytics
Lovable analytics
App store analytics
Firebase Analytics
Sentry or similar crash reporting tools
We do not sell your personal information for money. However, certain analytics and advertising technologies may process limited website usage data for measurement, attribution, retargeting, or advertising purposes where permitted by law.
Where required, we may provide cookie controls or a cookie banner that allows users to manage optional cookies. You can also control cookies through your browser settings. If you disable cookies, some website or app features may not function properly.
9. How We Use Personal Information
We may use personal information to:
Provide, operate, and improve our website, app, and services
Create, manage, and secure user accounts
Deliver career coaching, resume services, reverse recruiting, application support, outplacement, and related services
Review eligibility and qualification for programs
Communicate with users, leads, prospects, clients, team members, and employer contacts
Process orders, payments, subscriptions, payment plans, invoices, and post-offer fee records
Deliver onboarding, live chat, resources, dashboards, and course access
Track client progress, applications, interviews, offers, and service outcomes
Provide push notifications, email digests, transactional emails, and service alerts
Manage sales, customer support, and client operations
Improve service quality, internal training, quality assurance, and platform performance
Analyze website traffic, app usage, sales funnel performance, and marketing effectiveness
Send marketing communications where permitted
Request reviews, testimonials, or case studies with consent
Maintain security, prevent fraud, and enforce our terms
Comply with legal, tax, accounting, contractual, and regulatory obligations
Resolve disputes, enforce agreements, and protect our rights
10. Job Applications, Employers, Recruiters, and Third-Party Career Platforms
For certain programs, WeAreCareer may help clients with job sourcing, job applications, outreach, coaching, profile optimization, and reverse recruiting.
When we submit job applications or assist with outreach, client information may be shared with:
Employers
Recruiters
Hiring managers
Job boards
Company career portals
Applicant tracking systems such as Workday, Greenhouse, Lever, Ashby, JazzHR, and similar platforms
Email systems used for application or outreach support
LinkedIn, where the client requests or authorizes LinkedIn profile optimization
Gmail or Google Workspace accounts used for job application support
This sharing is necessary to provide job application and reverse recruiting services.
For outreach, we may share limited client information such as resume details, LinkedIn profile information, career background, and application-related context with recruiters or hiring managers.
For Career Accelerator clients, WeAreCareer may create or manage a dedicated email account or domain-related email setup for application and outreach purposes. For Exec+ and Bootcamp clients, clients typically create their own dedicated Gmail account for application support.
11. Payments and Financial Information
We use third-party payment processors such as Stripe and may also use Klarna, Afterpay, bank transfer, or other payment options.
We do not store full payment card numbers ourselves. Stripe or the applicable payment processor stores and processes card data according to its own privacy and security practices.
We may collect and store:
Payment status
Transaction records
Invoice details
Payment plan records
Failed payment records
Refund records
Post-offer fee records
Bank transfer details where applicable
Signed agreements and contracts
Service purchase history
Signed agreements and contracts may be stored in Google Drive, cloud storage, or internal systems used by WeAreCareer.
12. Third-Party Service Providers
We use third-party service providers to operate our website, app, sales systems, payment systems, communication systems, marketing systems, and service delivery workflows.
These providers may include:
Supabase
Typescript, Node.JS
Shopify
Stripe
Klarna
Afterpay
Typeform
SmartLead
Resend
Gmail and Google Workspace
Google Drive, Docs, and Sheets
Google Analytics
Google Ads
Meta/Facebook Ads
TikTok Ads
YouTube/Google Ads
Calendly
Zoom
Google Meet
Slack
Close CRM
ClickUp
OneSignal
Firebase
Apple Push Notification service
Judge.me
Trustpilot
Fathom, Loom, or similar video tools
Crash reporting, analytics, and infrastructure providers
AI-assisted tools used for limited internal operational support
These providers may process personal information only as needed to provide services to us or support our business operations.
13. AI-Assisted Tools
We may use AI-assisted tools internally for limited operational support, drafting support, research, quality assurance, summarization, workflow assistance, and service administration.
Core client-facing career documents such as resumes, cover letters, and LinkedIn profile work are reviewed and delivered by human team members.
We do not sell client data to AI providers. We use AI-assisted tools only as reasonably needed to support service delivery, internal operations, quality control, and business workflows.
14. Internal Access and Role-Based Permissions
We limit access to personal information based on role and business need.
Client data may be accessed by assigned team members and authorized personnel such as:
Admins and super admins
Head of Customer Success
Assigned career coaches
Assigned career agents
Assigned Accelerator CSMs
Assigned career advisors
Assigned niche interview coaches
Onboarding coordinators
IT or development support where needed
Other authorized team members required for service delivery
Sales team members and program consultants generally access sales-level and prospect-level data, unless broader access is required for a legitimate business purpose.
Our app uses different roles, permissions, and menu visibility settings to limit access to the information needed for each user’s role.
15. Marketing Communications
We may use personal information to send:
Sales emails
Newsletters
SMS/text reminders
Retargeting ads
Transactional emails
App email digests
Chat/activity notifications
Service updates
Case study or testimonial requests
Review requests
Follow-up communications
You may unsubscribe from marketing emails using the unsubscribe link provided in those emails. Even if you opt out of marketing emails, we may still send non-marketing communications, including account, service, payment, legal, security, and transactional messages.
16. Reviews, Testimonials, and Case Studies
We may collect or publish reviews, testimonials, case studies, screenshots of wins, interview results, salary outcomes, or other success-related materials.
We only publish identifiable testimonials, case studies, salary outcomes, LinkedIn profiles, or client success stories with consent.
When displaying public testimonials, we may use first name and last initial, unless the client consents to broader identification. Resume or LinkedIn examples used for marketing, training, or educational purposes are anonymized unless the client gives express permission.
17. User Content and Communications
Users may submit content through the website, app, live chat, forms, uploads, voice messages, file attachments, comments, testimonials, or support communications.
You are responsible for the information you submit. Please do not submit information you do not want us to process as part of providing services.
We may review user content where necessary to provide services, ensure safety, investigate issues, provide support, enforce our terms, or comply with legal obligations.
Users must not upload or transmit abusive, harassing, threatening, unlawful, explicit, discriminatory, malicious, fraudulent, or otherwise inappropriate content through our website, app, or services. We reserve the right to remove content, restrict access, or terminate accounts that violate our policies or applicable law.
18. Legal Bases for Processing
Where required by applicable law, we process personal information based on one or more of the following legal bases:
Your consent
Performance of a contract
Our legitimate business interests
Compliance with legal obligations
Protection of rights, safety, and security
Establishment, exercise, or defense of legal claims
Examples of legitimate business interests include operating our website and app, delivering services, improving our platform, communicating with users, securing our systems, preventing fraud, managing client relationships, and analyzing business performance.
19. How We Share Personal Information
We may share personal information with:
Third-party service providers that support our business
Payment processors
App infrastructure and hosting providers
Analytics and advertising platforms
Communication, email, SMS, and notification providers
Employers, recruiters, job boards, and ATS platforms where needed for job application support
Internal team members and contractors with role-based access
Professional advisors such as lawyers, accountants, consultants, or auditors
Government authorities, law enforcement, courts, or regulators where required by law
Business transferees in connection with a merger, acquisition, financing, restructuring, or sale of assets
Other parties with your consent or direction
We do not sell personal information for commercial purposes.
20. International Data Transfers
WeAreCareer is registered in the United States, but we may serve users in the United States, Canada, EMEA, UAE, and other regions.
Your personal information may be processed in the United States and other countries where WeAreCareer, our team members, contractors, or service providers operate.
By using our website, app, or services, you understand that your information may be transferred to, stored in, or processed outside your country of residence. Where required, we use reasonable safeguards to protect personal information transferred internationally.
21. Data Retention
We retain personal information for as long as reasonably necessary to provide services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.
In general:
Account data is retained while the account is active and for a reasonable period afterward.
Client service records may be retained for legal, accounting, contractual, dispute, and service history purposes.
Payment and transaction records may be retained as needed for tax, accounting, legal, and financial obligations.
Chat messages, files, and uploaded documents may be retained until deletion is requested, unless we need to retain them for legal, contractual, dispute, security, or business reasons.
Sales prospect data may be retained until deletion or opt-out is requested, unless retention is required for legitimate business or legal purposes.
Marketing data is retained until unsubscribe, opt-out, or deletion request.
Job application and service records may be retained as needed for service history, reporting, contracts, disputes, and legal compliance.
Clients may request deletion of their data. We may retain certain records where necessary for contracts, payments, accounting, disputes, fraud prevention, legal compliance, security, or legitimate business records.
22. Data Security
We use reasonable technical, organizational, and administrative safeguards to protect personal information.
These may include:
Role-based access controls
Supabase authentication and row-level security where applicable
Password-protected accounts
Limited internal access
Admin controls
Audit logs and login logs
Encrypted storage and transmission where supported by our providers
Secure third-party infrastructure
Internal access controls and permissions
Data minimization where practical
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect personal information and reduce risk.
If you believe your account or information has been compromised, please contact us immediately at consultation@wearecareer.com.
23. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Access your personal information
Correct inaccurate information
Request deletion of personal information
Request export or portability of personal information
Object to certain processing
Restrict certain processing
Withdraw consent where processing is based on consent
Opt out of marketing communications
Opt out of certain cookies or tracking technologies where applicable
To exercise your rights, contact us at:
consultation@wearecareer.com
We may need to verify your identity before processing your request. We may also retain certain information where required or permitted for legal, contractual, accounting, payment, dispute, fraud prevention, security, or business record purposes.
24. GDPR, UK, and EEA Privacy Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy laws, you may have additional rights under applicable data protection laws.
These rights may include:
The right to access personal data
The right to rectify inaccurate personal data
The right to erase personal data
The right to restrict processing
The right to object to processing
The right to data portability
The right to withdraw consent
The right to lodge a complaint with a data protection authority
We process personal data based on contractual necessity, consent, legitimate interests, legal obligations, and other lawful bases described in this Privacy Policy.
25. California and U.S. State Privacy Rights
If you are a California resident or live in another U.S. state with applicable privacy rights, you may have rights to:
Know what personal information we collect
Know how we use and share personal information
Request access to personal information
Request correction of inaccurate personal information
Request deletion of personal information
Opt out of certain sharing or targeted advertising where applicable
Not be discriminated against for exercising privacy rights
We do not sell personal information for money.
We may use analytics and advertising technologies that process limited website usage data for measurement, attribution, and advertising purposes. Where required by law, users may request information or opt out by contacting us at consultation@wearecareer.com or by using available browser, cookie, or platform controls.
26. Canada, UAE, and Other International Privacy Rights
Users in Canada, the UAE, and other jurisdictions may have rights under local privacy laws, including rights to access, correct, or request deletion of personal information.
We will respond to valid privacy requests in accordance with applicable law.
27. Children’s Privacy
Our website, app, and services are intended for users who are 18 years or older. Our services are designed for professionals, job seekers, career clients, employer contacts, and business users.
We do not knowingly collect personal information from children under 18. If we learn that a child has provided personal information without appropriate consent, we will take reasonable steps to delete it.
28. Third-Party Links and Services
Our website, app, emails, resources, or communications may contain links to third-party websites, platforms, forms, tools, job boards, employer websites, payment processors, or service providers.
This Privacy Policy does not apply to third-party websites or services that we do not control. Those third parties have their own privacy practices. We encourage you to review their privacy policies before submitting information to them.
29. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, app features, data practices, legal requirements, or business operations.
When we update the Privacy Policy, we will revise the “Last Updated” date at the top. If changes are material, we may provide additional notice through our website, app, email, or other reasonable means.
Your continued use of our website, app, or services after an updated Privacy Policy becomes effective means you accept the updated Privacy Policy.
30. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at:
Career Enterprise LLC
Email: consultation@wearecareer.com
